FAQ

Each tour includes details of the pick-up point and the end point of the tour. In most tours, the price also includes the cost of entry to paid sites. However, the price does not include lunch, coffee breaks on the way or a tip for the group guide. And there may be additional costs depending on the nature of the tour.

If you have any special needs, requests or limitations, please indicate this at the time of registration and the tour guide will make every effort to accommodate your request.

Most of the tours do not require physical fitness, however there are tours that include walking through city streets depending on the nature of the tour.

פרטי המדריך ונסיונו מופיעים באתר תחת הלשונית מדריכים מומלצים. ניתן לקרוא ולהתרשם מנסיונו. המדריכים הרשומים באתר הינם מדריכים מוסמכים בעלי רשיון בר תוקף.

The suggested route for the tour is the tour determined by the guide based on his experience according to the time window and the weather. It is possible to change the route in cases where it is not possible to complete the route according to the original plan. Such as problematic weather, road blockage or unplanned site closure. Compensation and review: If you were not satisfied with the tour, please contact us and we will check it with the guide and make an effort to compensate you to your satisfaction.

Can be paid by credit card or PayPal. You can cancel up to two weeks before the tour without charge.

The number of travelers from the maximum and minimum varies from trip to trip, if the quota is filled it will not be possible to register for the trip. After you have received an email confirming your registration for the trip, you are in. Cancellation fees Charges for order cancellation fees will be made in accordance with the provisions of the Consumer Protection Law 5771 - 1981 and the Consumer Protection Regulations (Transaction Cancellation), 5771 - 2010: In any case of cancellation of an order, the customer will be charged a cancellation fee according to the date of receipt of the cancellation order on the website and in relation to the date of purchase - Cancellation more than 27 business days before the date of the tour - cancellation fee free of charge. Cancellation between 14-27 business days before the tour date - the cancellation fee - is 20% of the tour price Cancellation between 5-14 business days before the tour date - 50% of the tour price. Cancellation during 5 business days before the tour date - 100% fee - cancellation. How can you consult to get a personally coordinated trip and what is the cost. You can send us an email using the "Contact" tab and we will arrange a guide for planning the trip. The cost of customized planning is not fixed and is derived from the nature of the trip.